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Terms of Service

Last updated 2026-07-16

1. What this service is

This platform is operated by Vertyco LLC ("we", "us", "our"). It provides subscription and access-management tools to merchants. Merchants connect their own payment account, set up their offerings, and receive payments directly. Our flagship fulfillment grants and removes Discord roles based on the payments a merchant receives. A merchant may also use our API to manage access on other systems.

By creating an account or using the platform, you agree to these terms. If you use the platform on behalf of a business, you confirm you have authority to bind that business, and "you" includes it.

2. Eligibility

You must be at least 13 years old (or the minimum age required by Discord in your country) to use the platform, and old enough to form a binding contract where you live. To use the platform as a merchant you must be at least 18 years old. If you do not meet these requirements, do not use the platform.

3. We are not a party to your purchase

When you buy from a merchant using this platform, your contract is with that merchant, not with us. Money moves through the merchant's own payment account and is paid to the merchant directly. We never take possession of, hold, or control your funds. We are not the seller or reseller of any goods, services, or access sold through the platform, and we do not act as an agent, broker, escrow, or money transmitter for either side of a sale.

4. Third-party platforms and payment providers

The platform works alongside services we do not control, such as Discord and the payment providers merchants connect (for example PayPal or Stripe). We are not affiliated with, endorsed by, or sponsored by any of them. Your use of those services is governed by their own terms and policies, and you are responsible for complying with them.

We are not responsible for actions those services take, including suspending or closing an account, removing a server or role, holding or reversing a payment, or changing how their service works. If a change to a third-party service affects the platform, we will make reasonable efforts to adapt, but we cannot guarantee continued compatibility.

5. Merchant responsibilities

If you use the platform as a merchant, you agree to:

• Sell only lawful goods, services, and access, and comply with the rules of your payment account and of any platform (such as Discord) where you grant access.
• Describe what you sell accurately, including price, billing frequency, and what a buyer receives.
• Set and honor your own refund and cancellation terms, and handle buyer support for what you sell.
• Handle payment disputes and chargebacks through your own payment account, and bear any fees or reversals that result from them.
• Be responsible for any taxes you owe on your sales, including collecting and remitting them where required.
• Comply with the laws that apply to your sales and your buyers, including consumer protection and privacy laws, and handle any buyer information you receive through the platform under your own privacy practices.

You are solely responsible for your relationship with your buyers.

6. Buyer relationship

If you are a buyer, your relationship for the purchase itself is with the merchant. Refund requests, disputes about what you received, and support questions about the product go to the merchant. Payment disputes and chargebacks are handled between you, the merchant, and the payment provider; we are not part of that process. We can help with account access and with the accuracy of the payment records we display, but we cannot issue refunds on a merchant's behalf.

7. Accounts

You are responsible for activity under your account and for keeping your login secure. You can sign in with an email address and password or through a connected account such as Discord. Keep your contact details current so we can reach you about your account, and tell us promptly if you believe your account has been compromised.

8. Acceptable use

Do not use the platform to break the law, infringe others' rights, distribute malware, attempt to gain unauthorized access, interfere with the service, or misrepresent what you sell. Do not scrape the service, probe or test its security without permission, resell access to it, or copy or reverse engineer it except where the law allows despite this term. We may remove content or suspend access that violates these terms.

9. Prohibited content

Some content is never allowed on the platform under any circumstances. You must not upload, sell, link to, or use the platform to distribute:

• Child sexual abuse material, or any other content that sexualizes a minor, in any form.
• Any other content that is illegal under applicable law.
• Intimate or sexually explicit images of a person shared without that person's consent.
• Content that infringes another person's intellectual property or other rights.

We may remove such content and suspend or terminate the responsible account immediately and without prior notice. Where content involves the sexual exploitation of a minor, we report it to the National Center for Missing and Exploited Children (NCMEC) and preserve the material as required by law.

If you find content on the platform that you believe breaks these terms or the law, you can report it at /report/.

10. API and fair use

Access to the API is provided under the scopes granted to your keys. Keep your keys secret, use them only for your own account, and stay within reasonable request volumes. We may rate-limit, throttle, or revoke keys to protect the service or other users.

11. Payment records

The payment records we display are shown exactly as the merchant's payment account reports them, including amounts and transaction ids. We do not verify the underlying sale, alter reported amounts, or guarantee that the payment provider's reporting is complete or correct. If a record looks wrong, the merchant's payment account is the authoritative source.

12. Content and ownership

The platform, including its software, design, and branding, belongs to us or our licensors. These terms do not transfer any ownership in it to you.

Merchants keep ownership of the content they add, such as product names, descriptions, and images. By adding content, a merchant grants us a non-exclusive, worldwide, royalty-free license to host, display, and distribute it as needed to run the platform, and confirms they have the rights to grant that license. We may remove content we reasonably believe is unlawful or infringing.

13. Copyright and DMCA notices

We respond to notices of claimed copyright infringement under the United States Digital Millennium Copyright Act (DMCA). Our designated copyright agent can be reached at [email protected].

A valid infringement notice must be in writing and include:

• Your physical or electronic signature.
• Identification of the copyrighted work you claim has been infringed.
• Identification of the material you claim is infringing, with enough information for us to locate it, such as the storefront address or a direct link.
• Your name, address, telephone number, and email address.
• A statement that you have a good-faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law.
• A statement, made under penalty of perjury, that the information in your notice is accurate and that you are the copyright owner or authorized to act on the owner's behalf.

When we receive a valid notice, we may remove or disable access to the material and will notify the merchant who posted it. If you are that merchant and you believe the material was removed by mistake or misidentification, you may send a counter-notice to the same address. A counter-notice must include your signature, identification of the removed material and where it appeared, a statement under penalty of perjury that you have a good-faith belief the material was removed by mistake or misidentification, your contact details, and your consent to the jurisdiction of the federal court for your district. If we receive a valid counter-notice, we may restore the material unless the complainant files a court action.

We terminate the accounts of merchants who repeatedly infringe the copyrights or other intellectual property rights of others.

14. Fees

We may charge merchants fees for some features or tiers of the platform. Any fees will be shown to you before you agree to them, and we will give notice before introducing or changing fees that affect you. We never charge buyers; buyer payments go to the merchant through the merchant's own payment account.

15. Disclaimers

The platform is provided on an "as is" and "as available" basis, without warranties of any kind, whether express or implied, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the service will be uninterrupted, error-free, or that it will meet every requirement. The service is in early access and features may change, break, or be removed. You use the service at your own risk.

16. Limitation of liability

To the fullest extent permitted by law, we are not liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits, revenue, or data. Because we never hold funds and are not a party to your purchase, we are not responsible for a merchant's or buyer's conduct, for goods or access sold, or for refunds owed between them.

To the fullest extent permitted by law, our total liability for all claims relating to the platform is limited to the greater of the amount you paid us for the service in the twelve months before the claim arose, or one hundred US dollars. Some jurisdictions do not allow certain limitations, so parts of this section may not apply to you.

17. Indemnification

If you are a merchant, you agree to defend and indemnify us against claims, losses, and expenses (including reasonable legal fees) arising from what you sell, the content you add, your handling of buyers and their data, your taxes, or your breach of these terms or of the law. We will notify you of any such claim and may take over its defense at our own expense.

18. Termination

You may stop using the platform at any time. We may suspend or end access if you break these terms or to protect the service or its users. On termination your access ends and any access previously granted through the platform (such as Discord roles) may be removed or left in place at the merchant's or platform's discretion. Merchants may request an export of their records for a reasonable period after their account closes. Sections that by their nature should survive termination will continue to apply.

19. Changes to the service

We may change, suspend, or discontinue any part of the platform as it evolves. Where a change materially reduces what a paying merchant receives, we will make reasonable efforts to give advance notice.

20. Changes to these terms

We may update these terms as the service evolves. When we make a material change, we will update the date above and, where appropriate, provide additional notice. Continued use after a change means you accept the updated terms.

21. Governing law and disputes

These terms are governed by the laws of the State of North Carolina and applicable United States federal law, without regard to conflict-of-law rules. Any claim that is not resolved informally must be brought in the state or federal courts located in North Carolina, and both sides consent to their jurisdiction.

Before bringing a formal claim, you agree to contact us and give us thirty days to try to resolve the issue informally. To the extent the law allows, any claim must be brought individually and not as part of a class or representative action, and within one year of when it arose.

22. Miscellaneous

These terms are the entire agreement between you and us about the platform. If part of them is found unenforceable, the rest still applies. Not enforcing a term is not a waiver of it. You may not assign these terms without our consent; we may assign them as part of a reorganization or sale of the service. We are not responsible for delays or failures caused by events outside our reasonable control, including outages of third-party services the platform depends on.

23. Contact

Questions about these terms can be sent to [email protected].